Job Description
Posting Details Applicant View of Posting
Posting Number 4204P
Position Title Airport Shuttle Driver
Department City Manager
Job Code 02561
FLSA Status Non-Exempt
Union Code/Affiliation Unrepresented
Division AIRPORT
Job Description Summary The purpose of this job is to safely transport airport customers and employees between parking lots and the airport terminal while delivering a high level of customer service.
Essential Duties and Responsibilities - The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description
- Operates shuttles to transport passengers in varying weather conditions.
- Follows designated routes, schedules, and instructions to ensure timely services.
- Provides customer service by greeting passengers and answering questions.
- Assists passengers with loading and unloading luggage.
- Conducts pre-trip and post-trip vehicle inspections; reports maintenance or safety issues promptly.
- Maintains compliance with all traffic laws, safety regulations, and airport policies.
- Maintains a clean vehicle.
- Regular attendance is a necessary and essential function.
- Performs other duties as assigned.
Supervisory Responsibilities - Job has no responsibility for the direction or supervision of others.
Human Collaboration and Job Impact - This area describes the personal interaction with others outside direct reporting relationships as well as the impact the job has on organization, the department or unit objectives, the output of services, or employee or public satisfaction
- Work requires regular interaction involving exchange and receipt of information.
- Interactions have limited impact on the organization in terms of time, money, or public/employee relations.
Fiscal Responsibility - Position has no fiscal responsibility.
Education and Experience - An equivalent combination of education, training and experience will be considered Education and Experience - High school diploma or equivalent.
- 1 year of driving experience; experience transporting passengers is preferred.
Licenses or Certifications - Valid Class E Chauffeur license.
- Department of Transportation (DOT) medical certification.
Knowledge, Skills and Abilities which may be representative, but not all-inclusive of those commonly associated with this position Knowledge of: - Traffic laws, safety regulations, and defensive driving practices.
- Customer service principles.
Skill in: - Safely operating a vehicle carrying passengers.
- Communicating verbally and in writing to meet the audience's needs.
- Applying active listening and asking questions for understanding.
- Providing effective customer service.
Ability to: - Learn routes, schedules, and basic flight information.
- Handle difficult and stressful situations with professional composure and maintain effective interpersonal relationships.
- Assist with the boarding/deboarding of passengers and luggage.
- Recognize, analyze, and solve a variety of problems
- Work in a constant state of alertness and a safe manner.
Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job Environment: - Outdoor environment: Sometimes
- Street environment (near moving traffic) - Frequently/Often
- Vehicle - Frequently/Often
Exposures: - Individuals who are hostile or irate - Sometimes
- Individuals with known violent backgrounds - Sometimes
- Extreme cold (below 32 degrees) - Sometimes
- Extreme heat (above 100 degrees) - Sometimes
- Loud noises (85+ decibels) - Sometimes
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- This position involves occasional exposure to unpleasant environmental conditions and/or hazards and outside work.
- Incumbents may be required to exert up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly, having to move objects.
- Incumbents required to grasp, push, stand, walk, drive, reach with hands/arms, and stoop.
Hours/Days Sunday-Saturday between 4:00AM to Midnight
Starting Salary $15.53-$17.32 Commensurate on training and education
Pay Grade 101
Number of Positions Available 3
Deadline to Apply Open Until Filled Yes
Special Instructions to Applicants This position is open until filled, with a
preferred application date of Friday, August 28, 2026. Notice to Applicants Individuals needing accommodation to apply may call 573.874.CITY (2489)
TTY: 711 (MO RELAY)
THE CITY OF COLUMBIA IS A MERIT, AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER: MALE / FEMALE
THE CITY OF COLUMBIA REQUIRES PRE-EMPLOYMENT DRUG TESTING
The City of Columbia participates in the federal
E-Verify work authorization program
Job Tags
Night shift